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Job Opportunities at Air Peace Limited

 

 

Air Peace Limited

At Air Peace Limited, our relentless pursuit of excellence permeates every aspect of our operations. The exceptional strengths and diverse experiences of our people enable us to scale greater heights, turning challenges into opportunities. We attract and engage the most qualified talent, offering them a conducive environment to showcase their premier skills within a service-oriented setting.

 

Job Title: Maintenance Program Engineer

Location: Nigeria
Job Type: Full time

Role Description

  • Ensuring meticulous control, management, development, and timely revisions of the Aircraft Maintenance Program (AMP) in accordance with the continuous airworthiness requirements stipulated by the NCAA OEM and Air Peace reliability program.
  • Accurately inputting scheduled maintenance requirements for the assigned fleet into the ADS system, ensuring alignment with the approved AMP, and maintaining the AMP in an optimized condition for seamless Air Peace operations.
  • Collaborating with Maintenance Planners to strategize work packaging, optimizing aircraft availability for the operational flying program, and ensuring cost-effective planning of maintenance activities.
  • Working in tandem with the reliability section to incorporate recommendations into the AMP, both for escalation and de-escalation when necessary, and ensuring effective management of task cards associated with the AMP.
  • Coordinating regular meetings for the seamless alignment of the AMP during the phase-in and phase-out of aircraft, and assisting in developing associated work scopes during the delivery and lease return process.
  • Developing procedures related to AMP management and establishing a liaison with the NCAA for the approval of the AMP through the Quality Assurance department.
  • Providing support as needed to ensure the safe, punctual, efficient, and cost-effective operation of the fleet, including the closure of occurrence reports and audit findings.
  • Identifying and promptly reporting all occurrences, hazards, operational irregularities, unsafe conditions, or practices, and assisting the Safety Department in technical assessments as part of investigations when required.

 

Primary Duties and Responsibilities:

  • Formulate and design loyalty programs aligned with company business objectives and targeted customer demographics.
  • Collaborate with marketing and sales teams to devise strategies that enhance customer engagement and retention.
  • Oversee the implementation of loyalty programs across diverse channels, including online platforms, mobile apps, and in-store, ensuring seamless integration with existing systems.
  • Manage and curate customer databases for tracking and analyzing customer behaviors and loyalty program participation.
  • Leverage data analytics to extract insights into customer preferences and trends, making informed decisions to optimize program effectiveness.
  • Develop communication strategies to promote the loyalty program, creating marketing materials, emails, and other channels to inform customers about program benefits, rewards, and special promotions.
  • Provide customer support for inquiries or issues related to the loyalty program, collaborating with customer service teams to ensure a positive customer experience.
  • Generate regular reports on loyalty program performance, analyzing key metrics such as member acquisition, engagement, and redemption rates.
  • Collaborate with cross-functional teams, including marketing, sales, IT, and finance, to align loyalty program activities with broader business strategies.
  • Ensure compliance of the loyalty program with relevant regulations and industry standards.
  • Stay abreast of industry trends and best practices in loyalty programs, recommending innovative features or adjustments to maintain competitiveness.
  • Manage the budget allocated for the loyalty program, ensuring cost-effectiveness and a positive return on investment.
  • Address technical issues related to the loyalty program and work with IT teams for prompt resolution.
  • Ensure the maintenance of a top-notch loyalty program contributing to increased customer retention, spending, and ROI.

Educational Qualifications/Experience/Knowledge/Skills:

  • Bachelor of Science or equivalent in an Engineering discipline with 3 years of relevant experience in airline Maintenance programs or Planning role.
  • AMEL with 3 years of relevant experience in airline Maintenance Programs or Planning role.
  • Good knowledge and understanding of commercial airline maintenance planning, forecasting, and work packages.
  • Proficiency in NCAA and other OEM ICA.

Application Closing Date: 12th January 2024.

How to Apply:
Interested and qualified candidates should send their CV to [email protected] using the job title as the subject of the email.

 

 

 

Job Title: Supervisor – Maintenance Programs

Location: Nigeria
Job Type: Full time

Role Description

  • Supervisor maintenance programs oversees the management Aircraft Maintenance program and all scheduled maintenance tasks

Primary Duties and Responsibilities:

  • Develop and oversee cost-effective and optimized Maintenance Programs in accordance with manufacturers’ Maintenance Planning Data (MPD/MRBR), NCAA regulations, and other related requirements for all aircraft, engines, and components.
  • Regularly revise Maintenance Programs based on the latest revisions of MPDs/MRBR or other source documents used for AMP preparation, securing necessary NCAA approvals.
  • Ensure accurate reflection of all scheduled maintenance requirements on the ADS system, aligning with the approved AMP.
  • Develop and monitor APL Work orders per the approved Maintenance Program and associated requirements.
  • Recommend potential escalation or de-escalation of inspection task intervals after analyzing defects reported during scheduled maintenance events, revising the Maintenance Program upon approval by the Reliability Control Board and NCAA.
  • Input all tasks from the latest approved Maintenance Program and other one-time maintenance/inspection tasks into the Maintenance IT system (ADS) with intervals and thresholds for maintenance forecasting.
  • Define parts and tools requirements for executing scheduled maintenance packages.
  • Conduct analyses to determine the effectiveness of the Maintenance Program as mandated by Nigerian Civil Aviation regulations.
  • Ensure that all manuals and maintenance documents are current, well-organized, and accessible to all users through the technical librarian.
  • Guarantee technical librarians subscribe to all OEM and Supplementary documentation portals for regular notification of revisions.
  • Capture and update all newly revised technical publications in all relevant departments.

 

Minimum Qualification

  • Eight (8) years experience in CAMO area, specifically in Planning and maintenance programs discipline post study Bachelor of Science Degree or above in Mechanical, Electrical, Electronics, Electro-Mechanical, Aeronautical Engineering or related Engineering fields
  • Three (3) years experience as Senior Planning/ Maintenance programs engineer in Planning and Maintenance programs Engineering areas of an airline

Application Closing Date
12th January, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

 

 

 

Job Title: Loyalty Program Lead

Location: Nigeria
Job Type: Full time

Role Description 

  • A Loyalty Program Lead plays a crucial role in managing and overseeing the development, implementation, and maintenance of a company’s loyalty program.
  • This involves building and nurturing strong customer relationships, fostering brand loyalty, and contributing to the overall success of the business.
  • The role also entails interfacing with customers through field research, usability studies, and surveys to identify and prioritize product needs, ensuring a cutting-edge loyalty feature.

Here are the key responsibilities:

  • Design and develop loyalty programs aligned with the company’s business objectives and target customer demographics.
  • Collaborate with marketing and sales teams to create strategies that drive customer engagement and retention.
  • Coordinate the implementation of loyalty programs across various channels, including online platforms, mobile apps, and in-store.
  • Ensure seamless integration of the program with the company’s existing systems and processes.
  • Maintain and manage customer databases for tracking and analyzing customer behaviors and participation in the loyalty program.
  • Utilize data analytics to gain insights into customer preferences and trends, making informed decisions to optimize the program.
  • Develop communication strategies to promote the loyalty program to existing and potential customers.
  • Create marketing materials, emails, and other communication channels to keep customers informed about program benefits, rewards, and special promotions.
  • Provide support to customers with questions or issues related to the loyalty program.
  • Collaborate with customer service teams to address concerns and ensure a positive customer experience.
  • Generate regular reports on the performance of the loyalty program, including key metrics such as member acquisition, engagement, and redemption rates.
  • Analyze data to identify areas for improvement and opportunities to enhance program effectiveness.
  • Work closely with cross-functional teams, including marketing, sales, IT, and finance, to align loyalty program activities with broader business strategies.
  • Ensure compliance of the loyalty program with relevant regulations and industry standards.
  • Stay informed about industry trends and best practices in loyalty programs, recommending innovative features or adjustments to keep the program competitive.
  • Manage the budget allocated for the loyalty program, ensuring cost-effectiveness and a positive return on investment.
  • Address any technical issues related to the loyalty program and collaborate with IT teams to resolve them promptly.
  • Ensure APL maintains a best-in-class loyalty program to increase customer retention, spending, and ROI.
  • Ensure profitable management of proprietary reward programs, optimizing reward mix, pricing, data & technology processes, contributing to maximizing the lifetime value of portfolios, and achieving revenue and profit targets for the current fiscal year.
  • Manage the evolution of customer benefits and product features to increase customer loyalty and lifetime value.

Educational Qualification/Experience/Knowledge/Skills:

  • Minimum of HND and/or bachelor’s degree in any related field of study and certification.
    3+ years of Loyalty & Customer service experience.
  • Personal effectiveness, good listening, and time management skills.
  • Excellent Telephone etiquette.
  • Strong technical understanding of core Internet technologies, PaaS, API’s, and Web Services.
  • Proven track record developing, testing, and launching both customer-facing features and enabling technologies.
  • Technical background or working knowledge of software development process and tools.
  • High level of personal credibility and excellent team player.
  • Good customer orientation and ability to adapt/respond to different types of characters.
  • Compliance with company procedures.
  • Excellent written/verbal communication and presentation skills.
  • Ability to accept criticism and work well under time pressure.
  • Ability to anticipate and solve problems in a timely manner.
  • A good understanding of APL products, services, processes, procedures, and policies.
  • Meticulous approach to work.
  • Excellent ability to be thorough and pay attention to details.
  • Good Cultural Sensitivity and Data Entry.
  • Patience and ability to remain calm in stressful situations.
  • Ability to multitask, prioritize, and manage time effectively.
  • Ability to present ideas in user-friendly language.

Application Closing Date
12th January, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

 

 

 

Job Title: Ground Support Equipment Technician (Electrical)

Location: Nigeria
Job Type: Full time

Role Description

  • Conduct all maintenance tasks on Ground Support Equipment (GSE) in strict adherence to OEM-approved documentation and compliance with both Air Peace and regulatory standards.

Duties and Responsibilities:

  • Install, maintain, troubleshoot, and repair aircraft ground support and industrial equipment, along with associated electrical and electronic controls.
  • Interpret electrical drawings, schematics, and electrical code specifications.
  • Conduct tests on electrical and electronic components for continuity, current, voltage, and resistance.
  • Maintain, repair, test, and install electrical motors, generators, alternators, industrial storage batteries, and hydraulic and pneumatic electrical control systems.
  • Implement preventive programs and general electrical maintenance.
  • Potentially install, maintain, and calibrate industrial instrumentation and related devices.
  • Perform other assigned duties as required.

Key Performance Indicators:

  • Achieve 95% availability of Ground Support Equipment.
  • Maintain high quality in component and equipment maintenance (MTBF).
  • Monitor and manage the number of incidents/accidents related to maintenance activities.
  • Ensure proper use of materials and consumables essential for Ground Support Equipment maintenance.

 

Knowledge, Skills & Experience:

  • Diploma in Electrical Engineering (Minimum).
  • Minimum of 3 years of experience in Ground Support Equipment maintenance.
  • Knowledge in welding is an added advantage.
  • Proficiency in reading and interpreting technical manuals.
  • Strong interpersonal, teamwork, and communication skills.
  • Familiarity with Aviation Legislation/Regulations.
  • Proficient in computer applications.
  • Demonstrated integrity, transparency, and accountability.
  • Safety-conscious with excellent analytical thinking.
  • Outstanding customer service orientation.

Application Closing Date: 12th January 2024.

How to Apply:
Interested and qualified candidates should send their CV to [email protected] using the job title as the subject of the email.

 

 

 

Job Title: Assistant Fleet Coordinator

Location: Nigeria
Job Type: Full time

Role Description

  • The Fleet Coordinator is tasked with overseeing APL Logistics in/out operations, aiming to enhance vehicle utilization and financial efficiency.
  • The role involves establishing or adjusting work procedures to meet logistics objectives, processing title paperwork for license plates, ensuring timely vehicle registration/renewal, and developing data-driven reports for vehicle and equipment lifecycle management.

Duties and Responsibilities:

  • Monitor all activities using reporting and other methods to ensure compliance with company policies, including safety and vehicle management.
  • Assist in processing documentation for vehicle purchases, registration renewals, sales, and disposals.
  • Participate in the formulation of operating standards for fleet administration and policies regarding vehicle operation.
  • Deliver vehicles allocated to APL stations and ensure preventative maintenance practices.
  • Ensure a preventive approach in the maintenance of company vehicles, promoting operational efficiency.
  • Support the management of company drivers, including recruitment, placement, and replacement.
  • Coordinate the daily itinerary of drivers and vehicles.
  • Ensure the validity of all company vehicle documents.
  • Liaise with insurance companies on matters of vehicle particulars renewal, accident-related matters, and claims.
  • Raise repair invoices while implementing cost-cutting measures and ensuring timely fixes.
  • Mediate matters related to company vehicles and law enforcement agencies.
  • Monitor fuel purchase and consumption.
  • Oversee driver’s compliance with company policies, especially regarding fuel consumption.
  • Document vehicle information and maintain up-to-date records.
  • Conduct driver’s skill assessments, selection, and management.
  • Assist with the registration of newly procured vehicles and handle documentation efficiently.
  • Ensure all company drivers have valid and required driver’s documents.
  • Respond promptly to rescue faulty vehicles on the road.
  • Conduct incident/accident investigations.
  • Plan leaves for drivers.
  • Perform other duties as assigned.

Minimum Education and Work Experience:

  • Bachelor’s Degree in Social Sciences or a related field.
  • 2-3 years of experience in fleet and logistics management.
  • Valid driver’s license with no more than two moving violations and/or at-fault accidents.
  • No drug or alcohol-related convictions on the driving record in the past five years.
  • Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

 

Abilities / Knowledge / Skills:

  • Excellent communication
  • Team management competencies
  • People negotiating skills
  • Excellent interpersonal skills
  • Good knowledge of market research
  • Problem-solving and analytical
  • Must be a good people person and good at Networking
  • Excellent Written and Oral Communication Skills
  • Good Business Instincts and a good Negotiator
  • Ability to build strong internal and external relationships
  • Work independently without regular direct supervision
  • Must be a provider of excellent customer service
  • A creative mindset and the ability to approach a problem creatively

Application Closing Date
12th January, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.