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Customer Support Representatives Needed at Prime Hire

Prime Hire Professional Services, is currently seeking a Customer Support Representative to join our dynamic team.

As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues in a professional and timely manner.

Your excellent communication skills and ability to provide exceptional service will contribute to our company’s success and growth. Feel free to visit our “Careers” page for more jobs!


  • Serve as the first point of contact for customers via phone, email, or chat
  • Respond promptly to customer inquiries and resolve any issues or complaints
  • Maintain a high level of professionalism and empathy when interacting with customers
  • Identify and assess customer needs and provide appropriate solutions or alternatives
  • Keep accurate records of customer interactions and transactions
  • Collaborate with cross-functional teams to resolve customer issues and escalate as necessary
  • Continuously update knowledge of company products, services, and policies to provide accurate information to customers


  • Proven customer support experience or experience in a similar role
  • Strong phone communication and active listening skills
  • Ability to multitask, prioritize, and manage time effectively
  • Proficient in using customer support software and tools
  • Excellent problem-solving and decision-making skills
  • Ability to work well in a team-oriented environment
  • Attention to detail and ability to accurately enter information into customer databases


  • Work From Home
  • Training & Development
  • Performance Bonus
  • Amazing Work Culture

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